Keeping patients safe – by understanding their language.

Pain Points

Case volumes growing exponentially

Multiple languages

Effort and cost intensive

Highly manual process

Heterogeneous input

Traditional methods are slow

Regulatory filing deadlines (fines)

Delays to market equates to lost revenue

Iconic’s Case Intake Workflow

Pharmacovigilance Diagram

The process of recording adverse events involves accepting adverse event reports from various sources from around the world. These reports need to be triaged and categorized according to the product, the side effects and other pieces of information, such as dosage, in order to generate a case and, where relevant, make a regulatory submission. Automation can play a crucial role in reducing the time it takes to file a report. Starting with the initial file intake and preparation step, we can make use of file handlers and optical character recognition to get text into machine-readable format. Then, of course, high-quality adapted Neural MT can be deployed to homogenize reports into English for rapid processing. After that, various AI, machine learning and NLP methods can be used to automate document classification, detect specific entities, extract information for case generation and summarization.


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Neural Machine Translation


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Iconic’s cutting edge technology solution for Pharmacovigilance enables the rapid processing of large volumes of foreign language adverse event reports, which is essential to limiting the risk of missing strict regulatory filing deadlines and subsequent fines. Our automation process, integrated throughout the Case Intake workflow, centralises the workflow, allowing for input harmonization and increased efficiencies, and processes files in a single language. This process reduces outsourcing costs and internal overheads related to vendor engagement.

Iconic’s proprietary Neural MT Translation and Automation solutions are created in-house by our own team of expert scientists. We work with you to build a bespoke solution tailored to your specific needs. Our domain-adapted solutions afford the highest level of translation quality. All the while, you can rest assured that your data is treated with the upmost security, with top-tier secure cloud computing.  

The role of Neural MT in the Life Sciences Sector Video

In this video Iconic’s Global Head of Enterprise Sales, Diane O’Reilly,  shares some specific examples of natural language processing innovation by the life sciences industry.

Contact us  to get in touch today for more information on how Iconic’s machine translation solutions can benefit your business. We look forward to hearing from you.