Trustpoint.One

OVERVIEW

In e-discovery, the need to manage foreign language documents for hosting and review is more critical than ever as the rate of cross-border litigation increases. Trustpoint.One is a market leader in business and legal solutions with core expertise in e-discovery and translation.

Trustpoint.One was eager to reduce the time and cost associated with a large multi-lingual matter. This would involve creating best practices for analysing foreign language data sets, structuring key word searches, and creating time and security advantages of doing batch translations within their secure Relativity hosting environment.

A matter arose that brought this into sharp focus.

THE CHALLENGE

On a particular matter, the requirements for a machine translation solution were many, including broad language availability across all major European and Asian languages, fast and effective processing of large batches of documents, the ability to process all relevant file types, the preservation of source format in translated output and, importantly, secure access to Relativity via a connector.

Trustpoint was seeking a software solution to support a large project with documents spanning various countries, continents, and time zones. Up against tight deadlines and with several different languages, they needed something that would allow them to work in their own secure environment and begin processing large volumes of information instantly. For this, they turned to Iconic.

HOW ICONIC HELPED

Trustpoint partnered with Iconic to deliver high quality machine translations via Iconic’s Relativity connector, which allows for documents to be translated from any language on-the-fly. On this particular matter, more than 250,000 pages of content were translated over the course of two months, from a range of languages, including Spanish, Italian, and Chinese. In concert with their existing workflows, they saved significant time and costs on this time-sensitive review while offering absolute information security in Iconic’s environment.

After the initial machine translation, Trustpoint’s internal translation team provided a more formal human translation for hundreds of the “hot docs”.

Iconic and Trustpoint continue to work together on various matters across the organisation, offering a combination of Trustpoint’s teams of expert linguists and reviewers supported by ongoing updates and improvements to Iconic’s Neural Machine Translation technology and Relativity connector.