Domo delivers a modern Business Intelligence (BI) platform that enables companies to dynamically integrate data from thousands of disparate sources, visualise and analyse that data, and extend business intelligence directly into workflows and applications that empower their users and ecosystem of partners and customers. As a global data-oriented organisation, Domo sought to automate their own internal translation workflows by adopting an advanced localisation, translation management and machine translation solution.
With various complex content types being translated into a growing number of languages by external vendors, Domo sought a Neural Machine Translation (NMT) solution to integrate directly into their translation management system. The goal was to enable the team to localise and deploy material across multiple regions and languages faster and more cost effectively.
The powerful connectivity of XTM Cloud v12.5 gives Domo access to a robust and scalable translation management solution to automate its localisation projects and manage translation jobs. Iconic’s bespoke NMT is integrated directly with XTM to allow for seamless post-editing workflows.
To ensure that Domo’s quality needs for Japanese were met, Iconic applied its battle-tested approach: combining our best-in-class proprietary technology, our expert team of MT scientists, and our long-established methodology, with the needs of the user to develop a high-quality bespoke NMT engine.
Iconic’s initial bespoke engine for Domo produced translations that were 40% more accurate than the leading generic MT. Following our “Feedback Loop” process, additional refinements led to a further 6% increase in quality.
Incorporating Iconic’s NMT into the localisation process has resulted in measurable productivity gains and a substantial cost saving for Domo. They now have plans to further enhance processes by expanding MT to other languages in the future.
Director Globalization Product Management at Domo.